jill3 | Privacy Policy

1. Who We Are

Jill3 is an online gaming and entertainment platform serving players across the Philippines. Whether you're joining from Quezon City, Cebu, or Davao, we're committed to giving you a safe, fair, and enjoyable gaming experience. This Privacy Policy explains how we collect, use, protect, and manage your personal information in connection with your use of our website and services.

By creating an account or continuing to use Jill3, you acknowledge that you've read and understood this policy. If you have any questions, our support team is available to help.

2. Information We Collect

We collect information to operate our platform effectively and to keep your account secure. The types of data we gather fall into a few categories:

• Account Information: Your name, date of birth, email address, username, and password when you register.
• Identity Verification (KYC): Government-issued ID, proof of address, and selfie photos as part of our verification process. This is standard for responsible online gaming platforms in the Philippines.
• Financial Information: Bank account details, e-wallet information (such as GCash or Maya), and transaction history. Note that we do not store full payment card numbers on our servers.
• Device and Technical Data: IP address, browser type, device model, operating system, and session logs. This helps us detect unusual activity and keep your account secure.
• Usage Data: Pages visited, games played, betting history, and time spent on the platform. We use this to improve our services and tailor recommendations to your preferences.
• Communications: Messages you send to our support team or through our live chat feature.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Creating and managing your Jill3 account
• Processing deposits, withdrawals, and other transactions in Philippine Peso (PHP)
• Verifying your identity as required for responsible gaming compliance
• Sending you account-related notifications, security alerts, and OTP codes
• Personalising your gaming experience — for example, surfacing slot games or promotions relevant to your activity
• Detecting and preventing fraud, money laundering, or other unlawful activity
• Improving our platform, fixing technical issues, and developing new features
• Communicating updates to our terms, policies, or platform changes
• Complying with applicable laws and regulations

We do not use your personal information for any purpose beyond what is described here without first obtaining your consent.

4. Legal Basis for Processing

We process your personal data on the following grounds:

• Contractual necessity: Processing needed to provide you with our services after you register an account.
• Legal obligation: Compliance with applicable laws, including anti-money laundering and responsible gaming requirements.
• Legitimate interests: Fraud prevention, platform security, and service improvement — as long as these don't override your own rights.
• Consent: For optional communications such as promotional emails or push notifications. You can withdraw consent at any time.

5. Sharing Your Information

Jill3 does not sell or rent your personal information to third parties. However, we may share your data with trusted partners in limited circumstances:

• Payment Processors: To handle deposits and withdrawals through Philippine banking channels and local e-wallets. These providers are bound by confidentiality agreements.
• Identity Verification Providers: Third-party KYC services that help us verify your identity securely.
• Technology Partners: Cloud hosting, analytics, and security service providers who assist in operating our platform.
• Regulatory and Legal Requirements: When required by law or in response to valid legal processes, we may disclose information to relevant authorities.

All third parties we work with are required to handle your data in accordance with applicable data protection laws and our internal standards.

6. Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter to meet our legal, regulatory, and operational obligations. If you request account closure, we will delete or anonymise your data where we are not legally required to retain it. Transaction and KYC records may be kept for a longer period in line with applicable financial regulations.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how players interact with our platform. We use:

• Essential Cookies: Required for the platform to function — keeping you logged in, for example.
• Analytics Cookies: Help us understand traffic patterns and improve user experience.
• Preference Cookies: Remember your settings and customisations across sessions.

You can control or disable cookies through your browser settings, though some features may not work as expected if certain cookies are blocked.

8. Your Rights

As a Jill3 user, you have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to update inaccurate or incomplete information.
• Deletion: Request that we delete your data, subject to any legal retention requirements.
• Restriction: Ask us to limit how we process your data in certain circumstances.
• Objection: Object to processing based on legitimate interests.
• Portability: Receive your data in a structured, machine-readable format where technically feasible.
• Withdraw Consent: If processing is based on consent, you can withdraw it at any time without affecting prior processing.

To exercise any of these rights, contact us at the email address in the footer of this page. We will respond within a reasonable timeframe and may need to verify your identity before processing the request.

9. Children and Minors

Jill3 is strictly an adults-only platform. You must be at least 21 years of age to register and play. We do not knowingly collect personal information from anyone under 21. If we become aware that a minor has registered, we will suspend the account and delete the associated data promptly. We encourage parents and guardians to monitor their children's online activity.

10. Security Measures

We implement industry-standard security measures to protect your data, including SSL/TLS encryption for all data in transit, secure password hashing, two-factor authentication options, and regular security audits. While we work hard to protect your information, no online system can guarantee absolute security — so we also encourage you to use a strong, unique password for your Jill3 account and enable any available account security features.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we'll notify you through your registered email or an in-platform notification. The "Last Updated" date at the top of this page always reflects the most recent revision. Continuing to use Jill3 after changes are posted means you accept the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your data, please reach out to our support team. Our contact email is listed in the footer below. We're here to help and will do our best to respond as quickly as possible.